Branded Hosted Slow Mail Delivery

Incident Report for GoSecure

Resolved

This incident has been resolved.

Posted Sep 30, 2026 - 08:53 PDT

Monitoring

Problem identified and fixed for the moment.
Everything that was spooled has been delivered current messages are back to normal delivery windows.
Will continue monitoring and assessing.

Posted Sep 30, 2026 - 07:22 PDT

Update

We are continuing to investigate this issue.

Posted Sep 30, 2026 - 07:09 PDT

Investigating

Branded hosted customers are currently experiencing longer than normal mail processing and delivery times.
Investigation is underway. Mail should not be lost it is taking longer than normal to process and deliver. 10-30 minutes vs 2 minutes or less which is normal behavior.

Posted Sep 30, 2026 - 07:08 PDT

This incident affected: Hosted Email Security.