Identified - Azure tenant re-authorization required. Please re-authorize the app permissions in the System Settings section of the IDR Dashboard to restore functionality.
Sep 17, 2025 - 19:15 PDT
Welcome to the GoSecure Status and Alerts page. On this page you will find information regarding maintenance windows, system issues that may affect your organization's use of the product and updates on releases, patches and maintenance windows.
Resolved -
Connectivity had been stable and we consider this incident resolved.
Sep 15, 06:43 PDT
Monitoring -
Our carrier has implemented a workaround that will take us to a permanent fix, connections have been stable for 5 hours and we expect them to continue to be.
This incident will be monitored for a few more hours before considering resolved.
Sep 14, 19:04 PDT
Update -
We are still seeing intermittent connectivity but less so, we are awaiting a final resolution from our carrier.
Sep 14, 13:52 PDT
Identified -
Our carrier ISP is working on a hardware issue in their infrastructure. Will update as we have progress.
Sep 14, 10:50 PDT
Investigating -
We are working with out carrier on a routing issue in their infrastructure, the connectivity is mostly up at this time, but intermittently down during troubleshooting.
Sep 14, 10:48 PDT
Resolved -
Carrier routing issues caused dashboards to be accessible intermittently, we are working with the carrier to have proper route redundancy.
Sep 13, 15:16 PDT
Monitoring -
A fix has been implemented by our provider.
Sep 12, 14:23 PDT
